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The audience strategy that allowed Rockford to grow in Performance Max without losing profitability

RETAIL  |  PERU  |  GOOGLE - PMAX  

 

CCMA

Summary

Profitable growth in a competitive environment

Rockford is a brand specialized in urban clothing, footwear and accessories with an outdoor inspiration, targeting consumers who seek to combine functionality, comfort and style in their daily lives. Its value proposition is built on a nature-inspired aesthetic translated into an urban environment, allowing it to stand out within the fashion segment.

In recent years, the brand has experienced sustained growth, strengthening its presence in the digital channel as one of its main business drivers. This growth has been accompanied by increased demands in terms of profitability, efficiency and the ability to adapt to an increasingly dynamic market.

The retail sector, especially in categories such as fashion and lifestyle, is characterized by high competitiveness, shifting demand cycles and increasingly demanding consumers. In this context, Rockford faced the challenge of continuing to grow without losing control over its margins or the quality of its results.

+100%

Conversion rate

+96%

ROAS

-47%

CPA

Challenge

Increase investment without compromising performance

 

The main objective was to increase investment in Performance Max campaigns to drive business growth. However, this increase posed a critical challenge: avoiding the loss of efficiency associated with expanding advertising coverage.

As the budget increased, certain risks began to emerge:

  • Decreased targeting precision

  • Reaching audiences with lower purchase intent

  • Difficulty maintaining consistent performance

  • Increasing reliance on the algorithm without sufficiently qualified inputs

In an environment where automation plays a central role, the challenge was not only to scale, but to do so while maintaining traffic quality, ad relevance and campaign profitability.

Solution

Audience optimization based on data and advanced signals

 

To address this challenge, a strategy was designed focused on improving the quality of the signals feeding the Performance Max algorithm, with a particular emphasis on targeting and campaign structure.

The solution was structured around three main pillars:

Signal enrichment through first-party data and advanced audiences
Demographic data, interests and first-party audience lists were integrated, allowing the system to more accurately identify profiles with a high probability of conversion. This approach helped reduce reliance on generic signals and improve targeting quality.
 

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  • Reorganization of asset groups to increase relevance
    The asset group structure was reviewed, aligning creatives, messaging and signals with specific audience segments. This reorganization improved the consistency between the message and the user, increasing ad relevance.

  • Refinement of targeting and elimination of overlaps
    Audience structures were reworked to optimize effective coverage and avoid duplication. This allowed investment to be focused on higher-value profiles and improved overall campaign efficiency.

Overall, this strategy made it possible to balance automation and control, ensuring the system operated with higher-quality inputs aligned with business objectives.

Result

Significant improvement in efficiency and profitability

 

The implementation of the new strategy generated a direct and significant impact on key performance indicators, demonstrating improvements in both traffic quality and campaign profitability:

  • +100% in conversion rate, reflecting a greater ability to attract users with high purchase intent

  • +96% in ROAS, consolidating a substantial improvement in return on ad spend

  • –47% in CPA, optimizing acquisition costs and increasing operational efficiency

The key outcome was the ability to increase investment while maintaining control over performance, which is especially relevant in automated environments such as Performance Max.

The brand's current stage demands high efficiency, as it's not yet fully established in the local market, and segmentation is crucial for boosting conversion rates. The Adsmurai team identified this very well, and this strategic shift yielded excellent results.
Diego Chang
Digital Channel Analyst at Rockford

Official Google Case Study

Rockford’s goal was to increase investment in Performance Max campaigns during key seasons, while ensuring strong performance during regular periods.

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