
How Germaine de Capuccini accelerated its B2C strategy on Amazon without compromising its brand identity
Summary
A brand with a legacy that focuses on the end consumer
With more than 50 years of experience, Germaine de Capuccini is a leading brand in the professional cosmetics sector, renowned for its innovation, quality, and commitment to expert beauty. In recent years, the company has begun a strategic transformation: evolving from a model focused exclusively on the professional channel (B2B) to a solid, scalable, and consumer-oriented (B2C) proposition.
On this new path, Amazon has become a key channel to strengthen its direct-to-consumer digital presence, allowing the brand to expand its reach, improve the shopping experience, and build a closer connection with new audiences without compromising its values of excellence and professional specialization.

+169%
Conversion rate thanks to Amazon Ads
+567%
Increase in orders
Challenge
Scaling digitally without giving up what makes them unique
Germaine de Capuccini was facing an ambitious mission: accelerate the growth of its B2C channel while maintaining profitability, with Amazon as a key lever, in a highly saturated cosmetics sector dominated by major players.
The goal was to significantly grow its customer base, boost direct sales, and improve advertising investment efficiency.
All this without compromising its premium brand positioning: a strategy that needed to balance short-term performance pressure with long-term brand building within an ecosystem like Amazon Ads, where performance and branding could and should coexist.
Solution
Amazon Ads strategy based on brand value and efficiency
Adopting a “test & learn” mindset typical of the early stages of this transition, a strategy was designed based on insights from Amazon Seller and Amazon Ads data analysis. The focus: streamline ad investment around key assets and build an efficient strategy without sacrificing the brand’s premium perception.
The execution was structured around two main acquisition lines within Amazon Ads:
- New user acquisition
In the Sponsored Product New To Business strategy, highly rated and affordable products were prioritized as an entry point for new customers helping us compete for generic search queries and competitor product listings (ASINs).
For more complex and higher-value products, formats such as Sponsored Brands and Sponsored Display Video were used, focused on explaining the brand’s benefits and unique selling points. These formats helped educate the customer on the real value of the product before conversion highlighting usage, ingredients, expected results, etc.
- Brand protection and strategic cross-selling
Defensive campaigns were launched focusing on mid-to-high basket products, with the triple objective of protecting the brand, securing its own product listings against competitors, and boosting cross-selling strategies to increase AOV (Average Order Value).
Adsmurai positioned itself as a strategic and technological partner, supporting not only with paid media, but also with organic catalog optimization identifying key products and guiding improvements to their listings to maximize performance on Amazon.
Results
Exponential growth and improved efficiency
Comparing the period from January to May 2025 with the same period in 2024, Germaine de Capuccini significantly scaled its presence on Amazon both organically (Seller) and through advertising (Amazon Ads).
📈 Advertising performance (Amazon Ads)
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Orders increased 7x compared to the same period last year, confirming the brand’s ability to scale results through paid media.
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Clicks grew by +202% and impressions by +224%, significantly expanding brand visibility and reach on Amazon.
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The conversion rate increased by 169%, showing a strong improvement in turning qualified traffic into purchases.
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Campaign efficiency continued to improve: ROAS grew by +17% and Advertising Cost of Sales (ACOS) dropped by -15%, optimizing overall profitability.
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Cost per click remained almost stable (+13%) despite increased competition and volume.
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Average order value dropped by 51%, in line with the acquisition strategy focused on lower-priced products to attract new buyers.
🛒 Overall performance (Amazon Seller Central)
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Sessions increased by +284% and orders by +567%, reflecting massive growth in traffic and its qualification.
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Session conversion rate grew by +74%, while cost per session dropped by -11%, improving overall funnel efficiency.
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Total ROAS increased by +84% and total ACOS dropped by -46%, indicating an increasingly effective combined strategy (organic + paid).
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Average order value remained relatively stable (-6%), ensuring the quality of transactions in a growth context.
These results confirm that an Amazon Ads strategy focused on key funnel moments combined with a clear understanding of brand and product profiles can drive a sustainable and efficient B2C transformation, even in highly competitive sectors like premium cosmetics.
Working with the Adsmurai team is one of the best decisions we have made for our brand. From day one, they have proven to be true experts. They have helped us organise and optimise our entire account, improve the visibility of our products, and above all, get much more out of our advertising campaigns. What we value most is their availability and flexibility and how easy it is to work with them. They are always available, they anticipate problems, and you can tell that they are truly involved as if they were part of the team.Thanks to their support, we have managed to improve sales, positioning, and have a much more solid strategy on Amazon. It's a pleasure to continue working together!
La implementación de estrategias full funnel junto con first-party data y el uso de la IA de Google, nos ha permitido conseguir un crecimiento rentable y exponencial en diversas verticales de la marca en el mercado Europeo.
THEY'VE ALREADY DONE IT
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