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Alcampo drives ecommerce growth in grocery through AI-powered Search

RETAIL  |  SPAIN  |  GOOGLE ADS 

 

UOC

Overview

Alcampo is one of the leading retail chains in Spain and part of the Auchan Retail group. The company operates a wide network of hypermarkets and supermarkets, offering an extensive range of grocery and consumer goods, with an increasingly strong focus on its ecommerce channel.

In recent years, Alcampo has accelerated its digital transformation to respond to a more demanding, connected, and price-sensitive consumer, integrating technology and data as key pillars of its commercial and marketing strategy.

+45.5%

Online purchases

+62.6%

Revenue

-30%

CPA

+27%

ROAS

Challenge

Capturing incremental purchase intent in a highly competitive environment without losing efficiency.

 

The last quarter of the year concentrates the highest competitive pressure in the sector:

  • High price sensitivity

  • Constant promotional intensity

  • Rapid shifts in demand

In this context, alcampo.es needed to drive growth in key grocery categories through paid search, facing a double challenge:

Managing ad hyper-personalization in a business with multiple categories and product references

Capturing the full volume of relevant searches without compromising efficiency

Solution

Activating AI Max as a driver of hyper-personalization and scalability in Search.

 

Although Alcampo was already leveraging AI-based solutions such as Smart Bidding and Broad Match, the Adsmurai team decided to go one step further and reinforce its commitment to advanced automation.

The strategy focused on activating Google Ads AI Max across strategic grocery categories, incorporating:

  • Advanced search term matching

  • Category-specific custom text

  • Dedicated URLs for each product type

  • Dynamic URL expansion to capture new relevant queries

  • Exclusion of brand lists to focus exclusively on incremental demand

A level of hyper-personalization that, until then, was practically unmanageable manually due to its operational complexity.

8-Oct-16-2024-11-28-22-7365-AM

The collaboration with Adsmurai

 

At Adsmurai, we transformed the activation of AI Max into a strategic lever, not a tactical one.

It was not just about implementing a new feature, but about orchestrating it with the precision required in online retail:

  • Designing a tailored campaign structure

  • Maintaining the balance between volume and efficiency

  • Ongoing optimizations guided by data and intent signals

The combination of our deep retail expertise and AI’s predictive capabilities made it possible to scale results without compromising profitability, while unlocking new growth opportunities for the ecommerce channel.

8-Oct-16-2024-11-28-22-7365-AM

Results

More volume, greater efficiency, and stronger profitability for Alcampo’s ecommerce.

 

The activation of AI Max had a direct and measurable impact on ecommerce performance:

  • +45.5% in online purchases

  • +62.6% in revenue from paid media campaigns

  • -30% in CPA, driven by higher-quality traffic

  • +27% in ROAS, confirming a clear improvement in profitability

AI Max not only enabled the identification of new, previously untapped keywords, but also optimized ad messaging based on real user intent.

This case demonstrates how Alcampo leveraged artificial intelligence to lead online purchase intent in grocery, transforming its paid search campaigns into a true growth engine for its ecommerce.

At Adsmurai, we continue to drive strategies where AI not only optimizes digital campaigns but also makes business-aligned decisions.

Implementing an advanced solution like AI Max has strengthened our digital strategy for growth in the food categories, allowing us to capture higher-value demand and scale more efficiently.
Veronika Nikolaeva
Ecommerce Director at Alcampo

Official Google Case Study

Alcampo, one of Spain’s leading retail chains and part of the Auchan Retail group, has driven growth in its grocery ecommerce through the strategic activation of AI Max in Google Ads.

The combination of advanced automation, hyper-personalization in Search, and an optimized campaign structure enabled the brand to capture incremental demand with greater efficiency and profitability. This project has been recognized as an official Google case study, highlighting the real business impact of artificial intelligence applied to the retail sector.

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